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Senior Account Executive, Marketing Services

Company: Citeline
Location: United States
Date Posted:
Employment Type:
Job ID:
Salary Range: 110000–130000

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Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.

From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.

Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.

The Sr Account Manager will be leading and developing client relationships, driving new business opportunities on multiple products and services. Specifically, selling Citeline content marketing, digital advertising, data analytics tools and industry events.

On a daily basis you will:

  • Identify new accounts in the Life Sciences sector (CRO’s, CDMO’s, Consultancies, Technology etc.) to sell Marketing Services products
  • Grow existing relationships within the Citeline Marketing Services Portfolio
  • Apply a consultative approach to identifying customers’ needs and marketing objectives by asking targeted open-ended questions to understand a customer’s challenges
  • Work with clients to build bespoke marketing services campaigns including custom content, research and thought leadership programs
  • Work closely with the existing sales teams to complement and grow the business with new revenue streams
  • Responsible for managing campaigns in collaboration with delivery colleagues from start to finish and documenting results for post campaign debriefs and renewals
  • Assist the production team to ensure advertising campaigns go live on the site without a hitch, are successfully optimized, and perform to client standards
  • Delivery of performance reports to clients and benchmarking those results against similar campaigns
  • Maintaining a knowledge of the industry in which you work and an awareness of factors that may affect your business
  • Other duties as assigned


  • 6 years of previous sales experience
  • Prior experience utilizing a consultative sales approach is crucial in this role
  • Prior experience or familiarity with selling content marketing
  • Must understand integrated B2B marketing campaigns
  • Familiar with the Life Sciences industry and the clinical trial landscape
  • Working knowledge of developing new revenue streams through creative digital solutions and events
  • You understand selling the benefits of marketing to a subscription audience
  • You have a working knowledge of marketing and understand their functionalities
  • Familiar with selling and managing B2B advertising accounts
  • Proven track record of developing a book of business and applying key account management tactics


This role may also be available on a flexible working schedule – please ask the Talent Acquisition team for more information.

The guiding principles for success at Norstella:

01: Bold, Passionate, Mission-First 

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.


Employee experience is very important to us. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

  • Medical Benefits, Dental Benefits, Vision Benefits
  • Flexible Spending Account (FSA), Health Savings Account (HSA)
  • Basic Life and Personal Accident Insurance, Basic Disability Insurance, Voluntary Group Life Insurance, Voluntary Personal Accident Insurance
  • 401k Plan with Employer match
  • Paid Time Off (PTO) – 10 Company Holidays, 15 Vacation Days, 2 Floating Holidays, Birthday Day and 4 Volunteer Days

The expected base salary for this position ranges from $75,000-$80,000 plus commission. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. 

Citeline is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.