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Principal, Consulting & Analytics

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Location: , United States

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About Norstella 

Norstella unites five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, & The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, we help our clients: 
  • Accelerate the drug development cycle 
  • Bring the right drugs to market 
  • Identify barriers to patient access 
  • Turn data into insights faster 
  • Think strategically for specialty therapeutics 
By combining the efforts of each organization under Norstella, we offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. 

About The Position 

We are currently seeking a creative, client-centric, passionate Principal to drive Norstella’s Custom Solutions and Consulting service capabilities. Principals fulfill a leadership role on multiple projects in which they lead the design and scoping of Norstella-wide capabilities to propel our clients forward during their most complex business challenges. Principals drive new business development by working with our core Sales team members to build and maintain client trust via project work spanning business needs across the pharmaceutical product lifecycle. 
Our core capabilities include asset prioritization, portfolio opportunity assessment, competitive intelligence, market landscape assessment, clinical strategy, and trial planning (site and investigator identification) and global market access. Principals provide mentorship to their teams and gain exposure across a wide set of clients and internal functions; this position offers candidates the opportunity to take on a challenging and rewarding role given our bold mission and impact on global healthcare. 
Norstella’s Custom Solutions team provides advisory and insights leveraging Norstella’s industry gold standard curated and procured healthcare data.). This includes real world data often supplemented with primary market research and then coupled with our deep subject matter expertise. Our clients span from consulting and advisory firms to large pharmaceutical manufacturers, emerging biotech, and other healthcare entities. Our current teams include industry respected strategists with extensive experience in facing life science’s most pressing challenges. 

Key Responsibilities 

  • Lead capability and scoping discussions across multiple clients to identify and craft creative solutions to answer their key business questions. 
  • Serve as main point of contact for clients during project scoping, delivery and execution for relationship management, escalation, and future opportunities. 
  • Field RFPs and coordinate efforts on proposal writing and submission to ensure high quality responses representing our global capabilities. 
  • Consistent collaboration with New Business Development Directors and Strategic Account Management teams to identify opportunities for business alignment. Support pre-sales activity such as therapeutic-specific messaging, aligning market events to emerging client needs and curating targeted insights to drive prospect engagement. 
  • Lead the negotiation and ensure a smooth transition to the project team. Provide strategic oversight on projects to ensure positive client experience. 
  • Represent capabilities at conferences and other industry events. Opportunity to host webinar-type sessions on industry-relevant thought leadership content. 
  • Manage, grow and develop client relationships to achieve business development targets through proposals, upselling/cross-selling existing and prospective clients. 


  • Bachelor’s degree (BA/BS) in a scientific/ life science or business-related field is required. Advanced degree (PhD, MS, MPH, MBA) is preferred. 
  • Proven track record of high performance in a quota-carrying, client-facing role within the life sciences industry with proven ability to generate revenue. 
  • Stellar communication & relationship management skills that foster trust and lasting client partnerships with the ability to demonstrate empathy and confidence in interactions with clients. 
  • Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic.  
  • Data driven communicator and ability to synthesize issues quickly and with confidence 
  • Operates with a sense of urgency and thrives on winning through continuous improvement 
  • Operates with a high level of ethics and communicates with honesty and transparency 
  • The ability to consume new learnings, conceptualize and iterate behavior quickly 
  • Working knowledge of advanced consulting methodologies, tools, and familiarity with commonly analyzed healthcare datasets such as pharmacy and medical claims, laboratory results, payer data, drug/pipeline, and indication data. 


  • Must be able to travel 30% or more 
The guiding principles for success at Norstella: 
01: Bold, Passionate, Mission-First  
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 
02: Integrity, Truth, Reality 
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 
03:Kindness, Empathy, Grace 
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 
04:Resilience, Mettle, Perseverance 
We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 
05:Humility, Gratitude, Learning 
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. 


  • Medical and prescription drug benefits 
  • Health savings accounts or flexible spending accounts 
  • Dental plans and vision benefits 
  • Basic life and AD&D Benefits 
  • 401k retirement plan 
  • Short- and Long-Term Disability 
  • Education benefits 
  • Maternity leave 
  • Paid parental leave 
  • Paid time off 
The expected base salary for this position ranges from $150,000 to $200,000 plus commissions. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. 
Citeline is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. 

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