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Sales Learning & Development Intern (Full-Time; June 17th - September 6th)

Company: Norstella
Location: United States
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Description

About us: 
Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making.  
 
Together, we help our clients: 
  • Assess the market need and competitive landscape 
  • Know precisely which drugs to prioritize in their portfolios 
  • Find out where the launch difficulties will be—before they’re difficulties 
  • Track and improve market access post-launch 
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.  At Norstella, we don’t just deliver information and insights. We deliver answers you can act on. 
 
The Role:  
As an intern in our Commercial Enablement team, you will have the opportunity to work on various projects related to our go-to-market strategy and operationalization training. You will collaborate with experienced professionals to gain hands-on experience, develop essential skills, and contribute to meaningful initiatives that drive business growth. 
 
The Commercial team is comprised of mainly customer-facing roles, that are responsible for organically growing the organization via: 
  • selling Norstella’s ecosystem of products and services,  
  • providing technical expertise during the sales process 
  • expanding and managing existing clients,  
  • ensuring clients are utilizing our products and services effectively, 
  • and other roles / functions that are growth focused. 
The Commercial Enablement team is part of Commercial Operations at Norstella, and provides the Commercial organization with information, content, and tools to be more efficient and effective in engaging the customer along the buying journey. We strive for continuous improvement by being data driven, powered by technology, and customer centric.    
 
Responsibilities:  
  • Assisting with the administration of Norstella Learn -our commercial learning management system, including content uploads and conducting reporting analysis to expedite the delivery of materials to our Commercial Sales teams. 
  • Managing Commercial content through Highspot by reviewing and consolidating content for efficiency and timely updates. 
  • Developing user guides to enhance Systems user guidance, aligning them with commercial processes, and converting existing resources into new formats. 
  • Identifying opportunities for process and technology improvements to streamline our workflows and enhance the effectiveness of our commercial teams. 
  • Exploring data analysis opportunities to support reporting needs and contribute to projects for key stakeholders to derive actional insights. 
  • Collaborating with stakeholders to gather requirements and support process improvement initiatives, such as optimizing email distribution lists. 
  • Utilizing project management tools like Monday.com to establish systematic tracking mechanisms for work efforts across the Commercial Enablement team. 
  • And all other duties as assigned 
Qualifications: 
  • Currently pursuing a degree in Business Administration, Marketing, or related field. 
  • Strong analytical skills with the ability to interpret data and draw actionable insights. 
  • Excellent communication and presentation skills, both written and verbal. 
  • Self-starter with a strong sense of initiative and motivation to complete tasks efficiently. 
  • Ability to prioritize tasks and manage time effectively to meet deadlines. 
  • Ability to work independently and as part of a team. 
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). 
  • Ability to work collaboratively in a fast-paced environment and manage multiple tasks effectively. 
Travel: 0-10% 
Location: Remote 

 What an internship at Norstella can offer you 

A successful internship typically involves a combination of personal growth, skill development, and meaningful contributions to the organization. Here's what to expect during your time at Norstella:  
 
Learning Opportunities: You will be provided with ample opportunities for learning and skill development. You’ll gain new knowledge about your field of study or interest through hands-on experience, mentorship, training sessions, and exposure to real-world projects.  
Meaningful Projects: You can expect challenging tasks and projects that are relevant to your skills and interests, allowing you to make meaningful contributions to the organization. These projects will range dependent upon department and experience.  
Mentorship and Guidance: As a Norstella intern, you will be assigned a buddy, outside of your department, who will help navigate challenges, set goals, and develop professionally.  
Networking Opportunities: Networking can lead to future job opportunities and valuable professional relationships. During your time with Norstella, you will participate in a 3-day professional learning onsite conference to connect with fellow interns and other professionals within the Norstella organization.  
Growth Through Feedback and Evaluation: Regular feedback sessions are essential to understand strengths, areas for improvement, and progress toward your goals. Frequent and meaningful feedback will help develop your skills, ensuring you make the most of your internship experience.   
 
Overall, a successful internship at Norstella is one where you will have the opportunity to gain valuable skills and experiences, contributes meaningfully to the organization, and leaves with a positive impression of both the company and the field in which you are interning.  
 
The Guiding Principles for success at Norstella:  
01:  Bold, Passionate, Mission-First   
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients.  Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.    
02:  Integrity, Truth, Reality  
We make promises that we can keep, and goals that push us to new heights.  Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t.  By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.    
03:  Kindness, Empathy, Grace  
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude.  We use this principle across the organization to collaborate and build lines of open communication.    
04:  Resilience, Mettle, Perseverance  
We will persevere – even in difficult and challenging situations.  Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.  
05:  Humility, Gratitude, Learning  
We will be true learners by showing humility and gratitude in our work.  We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.    
 
Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero-tolerance policy to any form of discrimination, abuse or harassment. 
 
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here - you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you. 
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