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Business Analyst- 12 month fixed-term contract

Company: Evaluate
Location: London, United Kingdom
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About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. 
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. 
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients: 
  • Citeline – accelerate the drug development cycle 
  • Evaluate – bring the right drugs to market 
  • MMIT – identify barrier to patient access 
  • Panalgo – turn data into insight faster 
  • The Dedham Group – think strategically for specialty therapeutics 
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. 
Evaluate is a global company providing outstanding market intelligence services for the Pharmaceutical, Medical Device, Financial and Consulting sectors, through the Evaluate Pharma®, Evaluate Medtech®, Evaluate Omnium and Evaluate Vantage® online brands. Our international clients in Pharma and Biotech, Medtech, Banking and Consultancy regard Evaluate Pharma® as the industry’s gold standard for timely and accurate analysis of reported drug sales, consensus sales forecasts, R&D pipeline, markets and comprehensive company financials. 

Job description 

In this role as a Business Analyst, Data Offering and Services- 12 month fixed-term contract, you will be part of the expanding data enablement team, which has grown considerably since being established over three years ago. In this role, you will report into Director, Data Offering and Services. The team works directly with clients on a project basis, providing technical support based on a foundation of Evaluate data. We work with a range of client organisations globally – from major global pharma and biotechs, to financial services organisations and industry associations.

Key duties and responsibilities

As a Business Analyst, Data Offering and Services in Data Offering and Services, you will play a pivotal role in translating our customers goals into technical requirements for our Development and Engineering teams, ensuring the delivery of data products and services to our clients, who are senior-level decision makers up to C-level executives.
Your responsibilities include understanding both business needs and data intricacies, drafting detailed technical specifications, and collaborating closely with our Python Developers to design and implement robust data pipelines.
You must possess a strong foundation in data analysis, with technical proficiency in SQL, Python for ETL processes. Excellent project management skills are essential to manage timelines, resources, and stakeholder expectations effectively. Your analytical and problem-solving abilities will enable you design entity relationship diagrams, troubleshoot issues, and propose viable solutions.
Outstanding communication skills are crucial for articulating complex data solutions to non-technical stakeholders and conveying business requirements to technical teams. You should be adaptable, eager to learn new tools and technologies, and understand the importance of data accuracy and governance. This role demands a proactive approach to stakeholder management, ensuring continuous alignment with senior decision-makers throughout the project lifecycle.

In this role as a Business Analyst, Data Offering and Services you will:

  • Plan and develop effort estimations.
  • Gather actionable requirements.
  • Create scope documents.
  • Manage timelines, expectations, and delivery.
  • Coordinate with internal teams to develop user requirements and provide technical solutions.
  • Introduce changes to data feed products with focus on minimising impacts to on-going services, mitigating risk.
  • Engage with Data Engineering and Data Science to develop the overall data feed product.

Key requirements

  • Technical Proficiency: Strong skills in SQL and Python for ETL processes.
  • Analytical and Problem-Solving Abilities: Expertise in analysing data and solving complex data-related issues.
  • Project Management Skills: Capability to manage project timelines, resources, and deliverables effectively.
  • Communication and Collaboration: Exceptional verbal and written communication skills for liaising between technical teams and non-technical stakeholders.
  • Data Governance and Quality Assurance: Knowledge of data governance principles and commitment to high data quality standards.
  • Adaptability and Continuous Learning: Openness to learn and adapt to new technologies.
  • Stakeholder Management: Experience in managing and meeting the expectations of senior-level decision-makers.
  • Relational Data Understanding: The ability to create clear and concise scop documentation including ERDs.

Nice to have

  • Experience with AWS
  • Experience with Airflow
  • Experience with Snowflake
  • Experience with data testing processes and packages
  • Experience in pharmaceutical or biomedical subject areas
  • Experience with data harmonization and MDM.

Our guiding principles for success at Norstella

01:  Bold, Passionate, Mission-First   
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients.  Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.    
02:  Integrity, Truth, Reality  

We make promises that we can keep, and goals that push us to new heights.  Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t.  By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.    
03:  Kindness, Empathy, Grace  

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude.  We use this principle across the organization to collaborate and build lines of open communication.    
04:  Resilience, Mettle, Perseverance  

We will persevere – even in difficult and challenging situations.  Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.  
05:  Humility, Gratitude, Learning  

We will be true learners by showing humility and gratitude in our work.  We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.   


  • 25 days annual leave, 4 days for volunteering and a personal day + bank holidays
  • 5% pension match
  • Group Life Assurance (100% employer funded)
  • Group Income Protection (100% employer funded)
  • Other voluntary benefits such as: Dental, Cash Plan, PMI Excess Cover, Health Screening & Critical Illness
Norstella is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behaviour and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.   
We know that sometimes the 'perfect candidate' doesn't exist, and that sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here, you are welcome. If you read this job description and feel engaged and excited, we’d love to see you apply.