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RWD Solution Architect

Company: Citeline
Location: United States
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Company Description:
Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology, and healthcare service providers, including the top 10 global pharma and CROs.
From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk, and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.
Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient. 
About The Position 
We are currently seeking a high energy, motivated and passionate expert in RWD and the pharmaceutical industry to join the Citeline Commercial team. This role’s creation is in reaction to the demand for Citeline’s newest service offerings leveraging Norstella’s unified Real World Data asset. You will be joining an organization hard wired for innovation and specialization to meet the high demands of our biopharmaceutical and life sciences client base. You will join a high-performing team empowered to work creatively to develop solutions that enable patients to access therapies they need.  
This role requires a combination of business acumen, analytical, technical, and commercial expertise to effectively manage and grow Citeline’s RWD offerings. Our RWD offerings include cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. It is critical that an individual in this role has worked in and understands the dynamics of clinical trials.  
Essential Functions  
  • Gain trust with client by displaying expertise in client’s field and therapy area, including ability to provide point of view on proper design and implementation of studies using Citeline/Norstella real world data solutions of claims, lab, and/or EHR. This role will be primarily focused on clinical trial strategy, planning, and execution including patient engagement and recruitment, but could touch upon other areas of pharmaceutical life cycle management. 
  • Prepare for all clients’ capabilities meetings by identifying product need triggers and use cases Display proficiency with a variety of large, integrated healthcare datasets. 
  • Deliver presentations of solutions of offerings. Provide a point of view and tailored solution demonstration based on product lifecycle, therapeutic area, and other important considerations to the client scenario closely partnered with internal sales/account management. We view selling as a team sport, so anyone in this role must thrive in a highly collaborative environment.  
  • Advocate cross functionally (functions such as data science, medical science, delivery, client success, executive leadership) on solution design for optimal client experience with the intent of high-quality output leading to project extensions and/or new scopes of works within commercial analytics/strategy 
  • In collaboration with sales and marketing teams, identify opportunities for business alignment by client type and use case & advise on pre-sales activities such as solution enablement, thought leadership, and go-to-market messaging  
  • Lead authoring RFP/RFI responses, engaging other company resources to help as needed, and ensuring that the RFP/RFI is completed on time.  
  • Develop expertise in the features, benefits, and applications of real-world evidence and adjacent research teams. 
Desired Experience 
  • 10+ years of experience industry experience (in a client facing role in pharma/biotech, business strategy, launch planning, or consulting for life sciences companies) or direct clinical trial experience  
  • Master’s (3+ years) or PhD in relevant area (e.g., economics, health economics, epidemiology, biostatistics, health services)  
  • Proficiency with a language for statistical programming (SQL, R and Python preferred) 
  • Familiarity with predictive analytic frameworks and machine learning methods 
  • General understanding of healthcare databases (e.g., claims, EHR, hospital, registry) and the pros/cons of various sources 
  • Demonstrated ability to lead and manage cross-functional teams and work collaboratively across departments. 
  • History of successfully leading various customer relationships and scopes with excellence and grace under pressure, problem solver who enjoys working at a fast pace. 
  • Entrepreneurial spirit, results-oriented individual who is highly motivated, decisive, flexible in thought, and has the creativity to excel  
  • Must be able to travel 25% or more. 
The guiding principles for success at Norstella:
01: Bold, Passionate, Mission-First 
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
The OTE for this position ranges from $170,000 - $230,000. It is not typical to be offered at the top of the budget. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.
MMIT is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. MMIT operates a zero tolerance policy to any form of discrimination, abuse or harassment.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.