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Senior Analyst, Commissions

Company: Norstella
Location: United States
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About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.

Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
  • Citeline – accelerate the drug development cycle
  • Evaluate – bring the right drugs to market
  • MMIT – identify barrier to patient access
  • Panalgo – turn data into insight faster
  • The Dedham Group – think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.
As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. 

Job Description

We are seeking a highly motivated and detail-oriented individual to join our team as a Commissions Sr. Analyst. The Commissions Analyst will play a crucial role in accurately calculating, analyzing, and processing sales commissions for our dynamic sales teams. This position offers an exciting opportunity to contribute to the success of our sales incentive programs and support the growth of our organization. 

Key Duties & Responsibilities

  • Regular calculations of monthly performance and compensation
  • Calculate Sales Commissions:
      • Utilize commission plans and incentive structures to calculate sales commissions for individual sales representatives.
      • Apply complex commission rules and formulas to accurately determine commission payouts based on sales performance metrics.
    • Review and Validate Sales Data:
      • Validate commission calculations by reconciling sales data with commission reports and identifying any discrepancies or errors.
    • Resolve Commission Discrepancies:
      • Investigate and resolve discrepancies or discrepancies in commission calculations by collaborating with sales operations, finance, and other relevant teams.
      • Communicate with sales representatives to address any commission-related inquiries or concerns and provide timely resolution.
    • Process Commission Payments:
      • Prepare and process commission payments for sales representatives accurately and in accordance with established timelines and procedures.
      • Maintain documentation of commission payments and ensure compliance with company policies and regulatory requirements.
    • Provide Reporting and Analysis:
      • Generate regular reports and dashboards on commission payouts, sales performance, and related metrics for management review and decision-making.
      • Conduct ad-hoc analysis to evaluate commission trends, identify opportunities for improvement, and support strategic decision-making.
    • Maintain Documentation and Compliance:
      • Maintain accurate records of commission plans, agreements, and documentation for audit and compliance purposes.
      • Stay updated on changes in commission plans, sales policies, and regulatory requirements to ensure compliance and mitigate risks.
    • Collaborate with Cross-Functional Teams:
      • Collaborate with cross-functional teams, including sales, finance, HR, and IT, to support commission-related initiatives, process improvements, and system enhancements.
    • Continuous Improvement:
      • Identify opportunities to streamline commission processes, improve efficiency, and enhance accuracy in commission calculations.
      • Implement best practices and recommend enhancements to commission calculation methods, tools, and systems. 
    • And other duties as assigned.  

    Key Requirements

    • Bachelor's degree in Accounting, Finance, Business Administration, or related field.
    • 2+ years of experience in commissions analysis, financial analysis, or related role.
    • Proficiency in Microsoft Excel and other analytical tools; experience with commission calculation software or sales performance management systems is a plus.
    • Strong analytical skills with the ability to work with large datasets and complex commission structures.
    • Excellent attention to detail and accuracy in calculations and data analysis.
    • Effective communication and interpersonal skills; ability to collaborate with diverse stakeholders and communicate complex concepts to non-financial audiences.
    • Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
    • Knowledge of sales operations, incentive compensation best practices, and regulatory requirements is desirable.
    • Certification(s) in finance or related field (e.g., CPA, CFA) is a plus.

    Our guiding principles for success at Norstella

    01:  Bold, Passionate, Mission-First   
    We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients.  Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.    

    02:  Integrity, Truth, Reality  
    We make promises that we can keep, and goals that push us to new heights.  Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t.  By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.    

    03:  Kindness, Empathy, Grace  
    We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude.  We use this principle across the organization to collaborate and build lines of open communication.    

    04:  Resilience, Mettle, Perseverance  
    We will persevere – even in difficult and challenging situations.  Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.  

    05:  Humility, Gratitude, Learning  
    We will be true learners by showing humility and gratitude in our work.  We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.    


    • Medical and Prescription Drug Benefits 
    • Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
    • Dental & Vision Benefits 
    • Basic Life and AD&D Benefits 
    • 401k Retirement Plan with Company Match 
    • Company Paid Short & Long-Term Disability
    • Paid Parental Leave 
    • Education Reimbursement 
    • Paid Time Off & Company Holidays
    The expected base salary for this position ranges from $110,000 to $130,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.  
    Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.  
    Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.