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Senior HR Business Partner

Company: Norstella
Location: Washington, DC, United States
Date Posted:
Job ID: R-430

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About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.

Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:

  • Citeline – accelerate the drug development cycle
  • Evaluate – bring the right drugs to market
  • MMIT – identify barrier to patient access
  • Panalgo – turn data into insight faster
  • The Dedham Group – think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.
As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. 

Job description

We are looking for a talented and passionate Senior HRBP to join the Norstella team and support our dynamic Commercial Global organization. This person will be a strategic partner to the business, working with them to develop and implement plans that align with organizational goals in order to increase effectiveness and efficiency for the Commercial organization. They will work closely with Commercial leadership to advise on all aspects of HR, including talent management, employee development, and other talent initiatives. 

Preferred location is Washington DC area, we are flexible to hire on the East Coast for this role

Key duties and responsibilities

  • Provide global strategic support and expertise to the whole Commercial Business Unit on organizational design, talent management, change management, and workforce planning
  • Collaborate with business unit leaders to provide guidance on organizational and people related strategies
  • Partner with Commercial Leaders to build and engage high performing teams
  • Engage with finance to ensure close alignment on headcount and compensation
  • Support growth and organizational changes by partnering with leadership and talent acquisition on hiring needs and strategies
  • Collaborate with the talent acquisition team to ensure effective hiring processes
  • Identify training and coaching needs for employees and managers within the business unit
  • Advise leadership on succession planning across the organization
  • Review the sales policies, processes, rewards and recognition schemes to benchmark and implement the best practices.
  • Manage change initiatives ensuring appropriate communication and support is provided to managers and employees.
  • Participate and drive the talent review process in collaboration with managers and leadership
  • Support and coach managers on performance management techniques including goal setting, performance appraisals and giving feedback
  • Align with Talent Management team to roll out people processes around performance management, compensation, development, etc.
  • Active involvement in supporting and implementing global HR initiatives
  • Utilize data and analytics to develop and implement solutions
  • Present reports on metrics, trends and other data relevant to HR
  • Perform ad-hoc work and special projects as necessary, to support the growth and retention of talent.

Key requirements

  • Bachelor’s degree in HR Management, Business Administration or related degree
  • At least 8 years of HR experience with at least 5 years’ experience performing HR Business Partner responsibilities
  • Prior experience providing HR support to a sales organization preferred.
  • Ability to analyze data, generate insights and provide recommendations
  • Excellent verbal and written communications skills
  • Strong working knowledge of local labor laws and HR practices.
  • Strong leadership skills with the ability to influence and engage stakeholders at all levels of the organization.
  • Strong communication and interpersonal skills, with the ability to build relationships at all levels
  • Dependable, flexible, and adaptable to new Norstella initiatives and needs
  • Ability to work independently and collaboratively in a fast-paced, multicultural environment.
  • Dedicated to upholding Norstella’s high-quality standards and customer service focus
  • Strong organizational and problem-solving skills with attention to detail  


Our guiding principles for success at Norstella

 01:  Bold, Passionate, Mission-First   
 We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients.  Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

 02:  Integrity, Truth, Reality  
We make promises that we can keep, and goals that push us to new heights.  Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t.  By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.    

03:  Kindness, Empathy, Grace  
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude.  We use this principle across the organization to collaborate and build lines of open communication.  

04:  Resilience, Mettle, Perseverance  
We will persevere – even in difficult and challenging situations.  Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.  

05:  Humility, Gratitude, Learning  
We will be true learners by showing humility and gratitude in our work.  We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.   


  • Medical and Prescription Drug Benefits 
  • Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
  • Dental & Vision Benefits 
  • Basic Life and AD&D Benefits 
  • 401k Retirement Plan with Company Match 
  • Company Paid Short & Long-Term Disability
  • Paid Parental Leave 
  • Education Reimbursement 
  • Paid Time Off & Company Holidays 
Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero-tolerance policy to any form of discrimination, abuse or harassment. 
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.