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Sitetrove Analyst I

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Company: Citeline
Location: Remote, United States
Date Posted:
Employment Type: Full Time
Job ID: R-415

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About Citeline 

Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.  
From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes. 
Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient. 

Job Description   

The Sitetrove Analyst role is broadly responsible for supporting daily editorial content operations, ensuring the quality and integrity of the Sitetrove database, providing unparalleled research support to clients and supporting consulting/ad-hoc projects as necessary. These objectives are achieved through a solid understanding of the standard operating procedures and business rules of the database and various drug and clinical trial intelligence sources, collecting key site data, conducting additional research, and devising basic database search strategies for clients, and performing basic data analysis. 

Key Duties and Responsibilities 

Content Production 
  • Support Sitetrove analyst team in maintaining a real-time and accurate site database 
  • Review, update, and add trial investigator and site records based on publicly available information, including but not limited to clinical trial registries, company press releases, medical literature/conferences, and other web-based information sources 
  • Acquire and apply deep understanding of and competence in internal content management systems to master database functionality and all processes related to content creation and maintenance 
  • Analyze and manipulate data to aid in content operations 
  • And other duties as assigned 
Client Support 
  • Provide clients with timely, coherent and accurate Sitetrove research support 
  • Conduct primary/secondary research, assist with database global search strategies and perform basic data analysis. 
  • Apply knowledge of site identification, study feasibility, regulatory actions, pharmaceutical drug development and clinical trials to provide highest quality data and support to clients 
  • Create client-ready deliverables in Excel, Word, PowerPoint and/or PDF formats 
  • And other duties as assigned 
Team Support 
  • Actively participate in team meetings 
  • Learn roles and responsibilities of team and overall organizational structure of Citeline 
  • Attend role-specific training workshops as requested 
  • Support team during absences 
  • Perform other miscellaneous duties as assigned 

Key Requirements 

  • Bachelor's degree (preferably in a life science) 
  • 2+ years of experience at a pharmaceutical/biotech company, consulting/research firm, CRO, or clinical/academic research site 
  • Familiarity with drug development and clinical trial process a plus 
  • Impeccable attention to detail and accuracy 
  • Strong internet research skills 
  • Ability to use sound logic to edit, manipulate and analyze different types of data 
  • Good organizational, time management and priority setting skills, and the flexibility to multi-task in a fast-paced environment 
  • Ability to think critically, work independently and follow instructions. 
  • Ability to work collaboratively within a remote-based team 
  • Working knowledge of Microsoft Excel, Word and PowerPoint 
  • Excellent written and verbal English skills 
Our guiding principles for success:   
01:  Bold, Passionate, Mission-First    
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients.  Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 
02:  Integrity, Truth, Reality   
We make promises that we can keep, and goals that push us to new heights.  Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t.  By being true to the data and producing realistic metrics, we can create plans and resources to achieve our goals.     
03:  Kindness, Empathy, Grace   
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude.  We use this principle across the organization to collaborate and build lines of open communication.     
04:  Resilience, Mettle, Perseverance   
We will persevere – even in difficult and challenging situations.  Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.   
05:  Humility, Gratitude, Learning   
We will be true learners by showing humility and gratitude in our work.  We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. 


  • Medical and Prescription Drug Benefits  
  • Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) 
  • Dental & Vision Benefits  
  • Basic Life and AD&D Benefits  
  • 401k Retirement Plan with Company Match  
  • Company Paid Short & Long-Term Disability 
  • Paid Parental Leave  
  • Education Reimbursement    
  • Paid Time Off & Company Holidays  
The expected base salary for this position ranges from $60,000-67,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. 

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.