Shared Services Manager
Company: Norstella
Location: Remote, India
Date Posted:
Employment Type: Full Time
Job ID: R-1006
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Description
About Norstella
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
- Citeline – accelerate the drug development cycle
- Evaluate – bring the right drugs to market
- MMIT – identify barrier to patient access
- Panalgo – turn data into insight faster
- The Dedham Group – think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
Job Description
We are seeking a Finance Senior Manager and/or Director with extensive experience in Finance. You will collaborate on the budgeting, forecasting, and management of the shared corporate services departments and product marketing. You will also partner closely with the Accounting and HR teams on overall processes with the goal of improving efficiency. The ideal candidate will have a proven track record of working in various systems, synthesizing and summarizing data, cross-collaboration, and improving efficiency with a big focus on headcount analysis. This role will specialize in Financial Planning & Analysis, data management, process improvement, and finance transformation.
Responsibilities
- Headcount Management & People Allocation:
- Oversee headcount planning, forecasting, and reporting for the company’s shared services functions.
- Partner with HR and department leaders to ensure headcount allocation is aligned with business needs and financial objectives.
- Provide strategic insights and recommendations related to people-related costs, including salary, benefits, and bonuses.
- G&A & Cost Allocation:
- Lead the budgeting, forecasting, and analysis of G&A expenses across the organization.
- Ensure accurate and efficient allocation of costs across departments, aligning with business priorities and cost control initiatives.
- Develop and maintain cost allocation models that reflect the company’s business operations and structure.
- Strategic Financial Planning:
- Work closely with the senior leadership team to develop financial strategies that drive sustainable growth and profitability.
- Lead the development of financial forecasts and annual budgets for shared services functions
- Provide data-driven insights and recommendations to improve operational efficiency and optimize financial performance.
- Financial Reporting & Analysis:
- Prepare and present regular financial reports and dashboards for key stakeholders, highlighting key performance indicators (KPIs) and variances to budget.
- Analyze financial data to identify trends, opportunities, and areas of concern within shared services.
- Support senior management with ad-hoc financial analysis and decision support.
Cross-functional Collaboration: - Partner with department heads across Finance, HR, IT, and other functions to ensure alignment of financial strategies with business objectives.
- Drive process improvements related to financial planning, budgeting, and reporting within shared services.
Requirements
- 8+ years of experience, working in Finance roles, with a focus on FP&A, cost allocation and shared services management
- Strong understanding of G&A expenses, headcount management, and people allocation.
- Proven experience with financial modeling, forecasting, and budgeting in a private equity-backed environment.
- BS in Accounting or Finance with strong analytical skills
- Proven ability to communicate with varying levels of management, strong interpersonal skills, ability to work with various teams across all functions
- Experience with establishing, maintaining, and improving processes and optimization
- Advanced Excel skills (financial modeling skills a big plus), SQL, and Tableau
- Proficiency with ERP systems
- Solid understanding of HR systems and processes
- Excellent proficiency in Oracle (WF, Planning, FCCS)
- Ability to maintain multiple workstreams and prioritize effectively
- Team player willing to collaborate and take on new tasks
Benefits
- Health Insurance
- Provident Fund
- Life Insurance
- Reimbursement of Certification Expenses
- Gratuity
- 24x7 Health Desk
Our guiding principles for success at Norstella
01: Bold, Passionate, Mission-First
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.
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