Business Analyst
Company: Norstella
Location: Remote, India
Date Posted:
Employment Type: Full Time
Job ID: R-1077
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Description
About Norstella
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
- Citeline – accelerate the drug development cycle
- Evaluate – bring the right drugs to market
- MMIT – identify barrier to patient access
- Panalgo – turn data into insight faster
- The Dedham Group – think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
Job Description
The Business Analyst will play an important role in the evaluation and management of Skipta's healthcare professional social database and Pharmaceutical/Life Sciences client partnerships.
The Business Analyst should have strong analytical skills and understand how to utilize data to make informed business decisions leveraging business intelligence reporting frameworks, relational cloud databases, reporting and dashboard visualization tools. This individual will also work directly with internal teams to develop and review internal and client-facing performance reports.
The Business Analyst should have strong analytical skills and understand how to utilize data to make informed business decisions leveraging business intelligence reporting frameworks, relational cloud databases, reporting and dashboard visualization tools. This individual will also work directly with internal teams to develop and review internal and client-facing performance reports.
Responsibilities
- Lead client campaign report delivery and execution, including:
o Coordinate with client data teams to ensure data delivery meets guidelines
o Troubleshoot data issues and sharing performance data with clients
o Assist in ongoing campaign KPI tracking and measurement
o Assist in campaign scoping and design for optimal performance - Work cross-functionally with team leads (Technology, Marketing/Delivery, Account Management, and Sales) to identify and fulfill analytics needs.
- Ensure Skipta has the necessary data and reporting tools/processes for ongoing daily operations, client acquisition, client retention, and strategic planning.
Requirements
- Required:
o Bachelors degree, preferably in Business Administration, Statistics, Information Technology, Information Systems, Management Information Systems or Marketing Analytics
o Competency in SQL programming language
o Experience with Tableau or similar data visualization tools
o Experience working with web analytics, e-mail analytics, social media engagement tracking, web/mobile tagging software applications and data ETL tools; ex. Alteryx, Google Analytics, Adobe Analytics, Webtrends, Doubleclick for Publisher
o Flexible and able to adapt to rapidly changing priorities and responsibilities
o Ability to understand and set priorities, manage multiple tasks simultaneously, and design work plans to track progress, resolve issues, and efficiently and effectively see tasks to completion in a remote environment
o Strong organizational, analytical, and interpersonal skills
o Excellent written and verbal communication skills - Preferred:
o Proficiency and prior leadership in key areas of data analytics to compliment Skipta team – AI/automation, Alteryx (ETL tool), client-facing performance/insights presentation, physician-level data reporting, reporting visualization, real-world data
o Experience in data analytics at a leading competitor (ex. Doximity, Sermo, Medscape), media agency (ex. CMI, PHM, Publicis, IPG, Heartbeart, SSCG), or Life Sciences company (in preferred order)
o Knowledge of the healthcare industry and experience in healthcare marketing, specifically pharmaceutical and Life Sciences product promotion or medical education distribution to healthcare providers or patients
Benefits
- Health Insurance
- Provident Fund
- Life Insurance
- Reimbursement of Certification Expenses
- Gratuity
- 24x7 Health Desk
Our guiding principles for success at Norstella
01: Bold, Passionate, Mission-First
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.
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