Senior Business Analyst / Product Owner
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Company: Norstella
Location: Remote, India
Date Posted:
Employment Type: Full Time
Job ID: R-1153
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Description
About Norstella
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
- Citeline – accelerate the drug development cycle
- Evaluate – bring the right drugs to market
- MMIT – identify barrier to patient access
- Panalgo – turn data into insight faster
- The Dedham Group – think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
Job Description
We are looking for an experienced Senior Platform Business Analyst/Product Owner to lead the development and evolution of our global platform ecosystem collaborating with Product Owners across the business. This role demands a blend of strategic thinking, technical understanding of open-source technologies and models, and strong stakeholder management skills. You will spearhead initiatives to deliver scalable, innovative platform solutions while ensuring alignment with organizational goals and user needs.
Responsibilities
- Advanced analysis, interpretation and validation of Platform requirements
o Conduct in-depth stakeholder interviews and requirement workshop sessions to produce thorough analysis and documentation of business processes, workflows and systems
o Translate high-level business objectives into detailed technical requirements, epics, and user stories with clear acceptance criteria to effectively communicate with Platform and Product engineering teams.
o Provide ongoing support and clarification to development teams throughout the software development lifecycle.
o Drive root cause analysis for platform issues, identifying long-term solutions. - Cross-Functional Collaboration
o Act as the primary interface between Platform and Product engineering teams, data scientists, UX designers, and business unit Platform stakeholders.
o Facilitate discussions around architecture and design choices to ensure platform scalability, reliability, and community adoption.
o Assist in user acceptance testing (UAT) activities and collaborate with stakeholders to ensure successful product releases.
o Identify risks, dependencies, and potential issues related to requirements and work proactively to mitigate them. - Strategic Product Leadership
o In conjunction with Platform Product leadership, assist in developing and communicating the product vision and roadmap for Data and Product Platforms, ensuring alignment with long-term business goals.
o Facilitate the strategic adoption and contribution to Platform components and services to drive innovation and community engagement.
o Evaluate and prioritize platform features, technical debt, and new capabilities to ensure maximum business value. - Platform Evangelist and Advocate
o Drive initiatives to integrate best practices in open-source governance, security, and compliance.
o Stay informed of the latest open-source trends, tools, and community projects to identify opportunities for the platform.
Requirements
- Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
- 5+ years of experience as a Business Analyst, Product Owner, or similar role in product or platform development with deep understanding of writing requirements, user stories, and acceptance criteria.
- Knowledge and familiarity with open-source frameworks, platforms, and community dynamics.
- Proven track record in leading large-scale, complex platform initiatives from ideation to delivery.
- Expertise in Agile/Scrum methodologies with experience in managing distributed teams.
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong attention to detail and ability to prioritize tasks in a fast-paced environment with a proven ability to work independently and as part of a collaborative team.
- Familiarity with cloud-based platforms and DevOps practices (e.g., Kubernetes, Docker, CI/CD pipelines).
- Advanced certifications such as Certified Scrum Product Owner (CSPO) or SAFe PO/PM.
Benefits
- Health Insurance
- Provident Fund
- Life Insurance
- Reimbursement of Certification Expenses
- Gratuity
- 24x7 Health Desk
Our guiding principles for success at Norstella
01: Bold, Passionate, Mission-First
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.
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